Last updated: April 2019
Henrietta Ballard, Cocoon & Bloom (“us”, “we”, or “our”) operates (the “Site”) and is the data controller and responsible for your personal data. This page provides you with details of how we collect, retain, use and store the Personal Information we receive when you interact via our website, booking software, mailing lists, or attend classes/courses.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. When registering on the Site, as appropriate, you may be asked to enter your or other details to help you with your experience.
Information Collection And Use
While using the Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”). We collect information from you when you subscribe to a newsletter, enter information into our website or enter a competition.
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognise you and make your next visit easier and the Service more useful to you by analysing web traffic.
Essential cookies: We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
Analytical / Performance Cookies: Such as Google Analytics - helping to recognise and count the number of visitors., helping to improve the way the website works.
Third-party cookies: We do not sell or transfer to outside parties your Personally Identifiable Information unless we have your permission or are required by law to do so.
Please note, however, that if you delete cookies or refuse to accept them, this may prevent you from taking full advantage of the website.
We are committed to ensuring that your Personal Information is secure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect, however please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Cocoon & Bloom is fully compliant with the General Data Protection Regulations. The principles adhered to state that:
There is a lawful reason for collecting data – data is collected to enable communication between the Service and the client and for health, safety and the wellbeing of clients.
Data is used only for what it was collected for- we process your data to facilitate the booking of classes/courses and allows us to contact you about the class you are attending, information about the class you have participated in and information on future classes you have registered your interest in.
The collection of necessary data only - information collected includes email, address, and phone contact details, health and medical history information, expected date of delivery (EDD) if pregnant, or baby(ie)s date of birth (DOB). Cultural details may be recorded. Mailing list records your first and last name and email address only. We will not collect data relating to children without the express permission of a parent or legal guardian. In order to process class bookings, we do request the baby's name, DOB and medical history.
Data kept is accurate and up to date - please inform Cocoon & Bloom if you do not wish to be contacted by the Service after your course has finished. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. Some of your details may remain in the system, but only for the use of Tax records (7 years).
Data Retention - your data is only kept for the necessary period of time. Information will only be kept until it is legally no longer required for tax reasons.
Data Protection - all information kept is password protected and user access restricted. All data is safely stored away from public access.
All photographs will only be taken with permission.